We respect your privacy and will protect your personal information. This policy tells you how we, WMS Architects, will process and protect your personal information. In order for us to help you, you will have to share information with us. It is important that you trust us to protect it and keep it confidential. We know how important confidentiality and privilege is to you. We are professional architects governed by SACAP’s rules and Code of Conduct.
The Personal Information we collect
- Your name, email address or telephone number.
- Your postal address, physical address and VAT registration number if a company.
- We are required by law to verify the identity of our clients. So we may ask you to provide us with proof of address and Identity document.
- We do not collect special or specialized personal information.
How we use your Personal Information
We use your personal information to:
- respond to your enquires,
- send you a quote for our services
- verify your identity,
- provide you with our services,
- send you an invoice for services rendered,
- improve our service to you by analysing it for trends,
- invite you to attend events we hold,
Disclosure of Personal Information
We are not in the business of selling personal information and therefore we will not disclose your personal information to anyone without your consent.
- It may be necessary for us to disclose or transfer your personal information to consultants to assist us with your project.
- We will obviously need to disclose your personal information to employees of ours who require it to do their jobs. We make sure they are aware of and take their confidentiality obligations seriously. They are contractually bound to keep all confidential information confidential.
- There may be situations where the law requires us to disclose your personal information. In all other situations, we will not disclose your personal information without notifying you and enabling you to object.
Security of Personal Information
We take all reasonable and appropriate measures to keep your personal information secure. For example, we encrypt our laptops and our phones. However, we cannot guarantee the absolute security of it. We back-up all your personal information on a regular basis.
Email Inspection
We will inspect all emails you use to contact us via the email addresses that we provide. We do this to check for viruses, and reserve the right to monitor and inspect all material and information transmitted over our system. We may also monitor whether you read emails that we send you.
Retaining of information
According to the Companies Act 71 of 2008, we are obliged to store records and information for a period of 7 years. Documents older than 7 years will be destroyed.
Access to and Correction of Personal Information
We are obliged by the POPI Act to ensure that the personal information on our system is correct therefor we will, from time to time, contact you to verify it.
You may also send us an e-mail to correct your personal information that we hold, as soon as it changes.